![]() Listed price for all merchandise does not include shipping, packaging, or refinishing costs unless expressly noted. Buyer should assume no restoration work has been performed by Scout unless otherwise specified. Vintage items will show wear consistent with their age. Floor models, sale items, custom orders, and vintage items are sold 'as-is' condition with all sales final and no returns. New and unused Scout Label items may be returned at the customer's expense within 15 days of the received date for store credit, or a refund minus a 25% restocking fee. These deliveries are not scheduled, but tracking will be shared to the email you provide once your order is sent out. If you have specific delivery requests or instructions, please note these on your order at time of purchase. Our Operations Team will be in touch to schedule white glove delivery once your products are ready to go (1-7 days in advance). The 30 day hold time will apply to pre-orders and custom furniture beginning after the first notification for delivery or pick up. Scout will only hold orders of in-stock products up to 30 days. Please expect delivery within 1-4 weeks after the estimated arrival date listed on the product page. Any product purchased on pre-order will be reserved for the buyer and shipped out or scheduled for white glove delivery (depending on the size and nature of the piece) after the product has arrived to our warehouse. Every pre-order item has an estimated arrival date to our warehouse in Dallas, TX listed on each product page. All custom orders and pre-order delivery time frames begin after the piece is complete or in stock at our warehouse.Ī pre-order is the purchase of an item not currently in stock at our warehouse. It is the buyer or receiver’s responsibility to inspect upon delivery, and to refuse receipt of any items in unsatisfactory condition. The delivery team will unpack and move your order to the nearest indoor location (entryway, hallway, etc.) and dispose of all packaging. ![]() Delivery time to most locations within the US is one to four weeks depending on the distance from our warehouse in Dallas, TX. ![]() Scout ships through our in-house delivery team, or occasionally through a trusted third-party shipper. We are a small business and you are emailing a real person. That’s why we’ve worked to determine the best, most efficient shipping methods to get you the goods. “Having the butterflies on display means the world to me and it makes me feel so happy that something I have created is having a positive effect on others, even after my stay," Alicia said.įancy getting creative? Learn how to create your own beautiful butterly with Alicia's tutorial video.You deserve the best, and so does our product. Much to Alicia’s delight, the 965 butterflies now adorn the walls of the air lock entrance to the North Wing of the unit, and advanced recreation officer Adam Le Fay has even made a “Where’s Wally”- like search game within the display. Those moments made my day each time knowing someone else had a moment of happiness made me deeply happy.”Īlicia shared the joy of origami with staff and other consumers, who regularly requested ‘custom folds’ and origami lessons and said everyone was amazed at how simple it was to be able to create something so beautiful. “Every single day, someone different would walk into my room, be it a patient or a nurse or doctor, and they would look around with an a-gasp expression and say "WOW!". “Making the butterflies opened the door for communication and interesting conversations,” Alicia said. The project not only helped keep Alicia’s mind occupied, but also helped her make connections with other consumers. “I decided that since I had made so many butterflies, a mural on my walls would be something beautiful to wake up to in the morning, and something beautiful for other patients to see when they walked past my room,” she said. However, the unit’s staff inspired her to redirect her focus on ‘grey days’ and so the kaleidoscope of butterflies began. ![]() The white walls of the Princess Alexandra Hospital’s North Wing have been transformed into an interactive art experience, thanks to former consumer Alicia Wright.Īlicia unlocked her creative side during a recent stay at the unit, creating hundreds of origami butterflies, which she said helped her through some tough moments of her healing journey.Īlicia admitted that at the start of her stay, she was reluctant to engage with any of the recreational activities on offer at the unit - including origami- despite being aware of the strong link between the creative arts and improving mental health.
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